Dear Dilworth Team,
It is with our deepest appreciation that we write to thank ALL of you for helping us create our dream kitchen. Each time we walk into it, we are amazed at how beautiful it is. Please know that we are truly awe struck and consider our kitchen to be a Dilworth masterpiece! Of course all of this wouldn’t have been possible without the OUTSTANDING team work demonstrated by each of you. The entire process was seamless and very customer focused. From the time we contacted Dilworth to schedule a consultation to the day we shook hands and said good bye, we had nothing less than a great feeling of confidence. Over the 8 week renovation period we knew without a doubt that choosing Dilworth was the right decision.
Each of you is extremely talented. Your level of knowledge, creativity and craftsman skills pale to none. You are the BEST and we feel very fortunate to have received the benefits of your expertise.
Although we didn’t’ work directly with many of you, we did have the pleasure of meeting and working directly with a few members of the Dilworth team. We would like to extend many compliments to the office staff. Each time we visited the showroom we were consistently met with friendly and very hospitable service.
Dave was a gem from the first time we met him. We were so impressed with his friendly and “no pressure” approach to engaging us as clients. More importantly, Dave’s creative designs and trouble shooting skills are simply awesome.
Natalie was a gift from heaven. We are truly indebted to her for the countless hours she spent with us to ensure that we had all the possible options presented to us when designing our kitchen. Natalie has a keen eye for design and a tremendous amount of patience. She allowed us to select, change our minds and reselect many times over until we were completely satisfied with our choices.
Meeting Nate was like winning the lottery! We believe that without his in-depth knowledge and awesome skills, our experience would have been very different. From day one Nate was consistently pleasant and very attentive to our questions and or our concerns. To us, nothing was ever a problem even if we asked questions at the end of the day just before his long drive home. Nate’s approach to customer satisfaction truly exceeded our expectations.
Also, we were so very impressed with Ted. His talent and craftsman skills were outstanding. Ted also consistently displayed a friendly, customer “First” approach to working with us. There was never a time that he would rush us when we posed questions. Pausing from his work and listening to us was always his first priority.
In addition, we had the pleasure of meeting Mike and Akeem when they worked in our home on a temporary basis. Both were very kind and excellent at what they did towards our renovation project. Definitely two fine members of the Dilworth team.
Although we met Ben only once while in the shop, his knowledge and superior craftsman skills resulted in a HUGE esthetically beautiful design for our kitchen. We are completely in awe with the rope molding on our cabinets, the unique cover for our Sub-Zero compressor and the amazing soffit design.
Dan, as president of the Dilworth team, we want to thank you for the countless ways in which you ensured that we got the most beautiful kitchen, truly the kitchen of our dreams. Great work starts at the top. It is evident that your leadership is extremely successful. Please know that we appreciate your amazing skills and dedication to customer service. You have a remarkable way of finding confident solutions that result in an awesome end product. As we told you many times over, the Island is by far one of the most beautiful components of our new kitchen. The double ogee itself is a testimony to the breadth of your extraordinary talent.
We realize that there are many others within your team that have contributed to the making of our fabulous kitchen. We are sincerely grateful to all.
John & Michelle, Collegeville PA