Custom Kitchens and Bathrooms Handmade in Phoenixville, PA

Testimonials

Testimonial - John & Michelle, Collegeville PA

Dear Dilworth Team, It is with our deepest appreciation that we write to thank ALL of you for helping us create our dream kitchen. Each time we walk into it, we are amazed at how beautiful it is. Please know that we are truly awe struck and consider our kitchen to be a Dilworth masterpiece! Of course all of this wouldn’t have been possible without the OUTSTANDING team work demonstrated by each of you. The entire process was seamless and very customer focused. From the time we contacted Dilworth to schedule a consultation to the day we shook hands and said good bye, we had nothing less than a great feeling of confidence. Over the 8 week renovation period we knew without a doubt that choosing Dilworth was the right decision. Each of you is extremely talented. Your level of knowledge, creativity and craftsman skills pale to none. You are the BEST and we feel very fortunate to have received the benefits of your expertise. Although we didn’t’ work directly with many of you, we did have the pleasure of meeting and working directly with a few members of the Dilworth team. We would like to extend many compliments to the office staff. Each time we visited the showroom we were consistently met with friendly and very hospitable service. Dave was a gem from the first time we met him. We were so impressed with his friendly and “no pressure” approach to engaging us as clients. More importantly, Dave’s creative designs and trouble shooting skills are simply awesome. Natalie was a gift from heaven. We are truly indebted to her for the countless hours she spent with us to ensure that we had all the possible options presented to us when designing our kitchen. Natalie has a keen eye for design and a tremendous amount of patience. She allowed us to select, change our minds and reselect many times over until we were completely satisfied with our choices. Meeting Nate was like winning the lottery! We believe that without his in-depth knowledge and awesome skills, our experience would have been very different. From day one Nate was consistently pleasant and very attentive to our questions and or our concerns. To us, nothing was ever a problem even if we asked questions at the end of the day just before his long drive home. Nate’s approach to customer satisfaction truly exceeded our expectations. Also, we were so very impressed with Ted. His talent and craftsman skills were outstanding. Ted also consistently displayed a friendly, customer “First” approach to working with us. There was never a time that he would rush us when we posed questions. Pausing from his work and listening to us was always his first priority. In addition, we had the pleasure of meeting Mike and Akeem when they worked in our home on a temporary basis. Both were very kind and excellent at what they did towards our renovation project. Definitely two fine members of the Dilworth team. Although we met Ben only once while in the shop, his knowledge and superior craftsman skills resulted in a HUGE esthetically beautiful design for our kitchen. We are completely in awe with the rope molding on our cabinets, the unique cover for our Sub-Zero compressor and the amazing soffit design. Dan, as president of the Dilworth team, we want to thank you for the countless ways in which you ensured that we got the most beautiful kitchen, truly the kitchen of our dreams. Great work starts at the top. It is evident that your leadership is extremely successful. Please know that we appreciate your amazing skills and dedication to customer service. You have a remarkable way of finding confident solutions that result in an awesome end product. As we told you many times over, the Island is by far one of the most beautiful components of our new kitchen. The double ogee itself is a testimony to the breadth of your extraordinary talent. We realize that there are many others within your team that have contributed to the making of our fabulous kitchen. We are sincerely grateful to all.
John & Michelle, Collegeville PA

Testimonial - Steve & Kathy, West Chester PA

First of all, our kitchen looks twice the size without adding any square footage. All due to a much better floor plan and use of space. Great design! Everyone was very easy to work with. Lines of communication were always open. Never felt talked down to by anyone.. Our new kitchen is absolutely beautiful! We couldn't be happier!
Steve & Kathy, West Chester PA

Testimonial - Kenny & Joyce, Downingtown PA

The workers were so very pleasant. John/Luke and crew were very professional, diligent and they showed great craftsmanship. We are astounded on how beautiful the kitchen, family room and bathrooms turned out. We could not be happier with the results. From Dave's ability to put my dream kitchen into a functional design, Colleen's excellent eye during the material selection process and the great workers, the process was awesome. From start to finish we couldn't be happier with our experience.
Kenny & Joyce, Downingtown PA

Testimonial - Gary & Marty, Spring City PA

Dear Dave: You did what you promised and Gary & I have the WOW factor we were looking for in our bathroom remodel. We could not be happier with the end result. Bringing the ceiling down made a huge positive impact. The team was awesome. Ryan was so professional. We could have asked him to re-install a bathtub and he would have kept his calm demeanor and gotten it done. Tom & Ben were perfect team members and kept things moving. Also, please extend our thanks to the demo team that got it done in one day. Natalie and I hit it off and she gave me some great ideas. It was a pleasure working with her, you and Dan. Luke the painter did a super job. We had fun along the way. The guys were just great. The showroom and 3D computer images were very helpful. From start to finish, we felt you had the vision and expertise to accomplish our dream bathroom. Warmest thanks, Gary & Marty
Gary & Marty, Spring City PA

Testimonial - Patrick & Meredith, Phoenixville PA

Natalie was amazing! So helpful. Work was high quality and the guys were clean and respectful of the house. I appreciated that they took the time to make sure things were done right. You guys made the process easy and I greatly appreciated the design suggestions. I'm no decorator and that helped immensely. You really made what I envisioned come to life and we are so pleased with the result.
Patrick & Meredith, Phoenixville PA

Testimonial - Dave & Kelly, Chester Springs PA

Dave did an excellent job on the design and Natalie was so valuable. The installation team truly cared about the outcome of the job. Josh & Luke were very professional. The minor checklist items were addressed timely and professionally.
Dave & Kelly, Chester Springs PA

Testimonial - Jeff & Michele, Chester Springs PA

Dear Dan, Dave & Dilworth Team: Thank you so much for all your professional efforts with design, construction and clean up of our beautiful new kitchen. From the first time Dave visited our home to each appointment with Colleen, every aspect was handled in a timely fashion and so professional. The men working here each day (Ryan, Kevin, Joe & Tom) were respectful, pleasant and helpful at every level. I have to say we weren't bothered with their arrival each morning, day after day because of their pleasant attitudes and respect of our home. Things are getting back to normal for us - we just love the new kitchen, as do many others who have visited. Please feel free to use us as a reference in the future! Many, many thanks again for making the renovation tolerable and seriously pleasant!
Jeff & Michele, Chester Springs PA

Testimonial - Tom & Sue, Phoenixville, PA

Working with everyone [is the most positive aspect of our Dilworth's experience]. They listen, make suggestions and work with you every step of the way!
Tom & Sue, Phoenixville, PA